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Billing Questions

Find helpful information about rent payments, billing schedules, fees, and account support.

Billing Category

Do you rent homes or allow rent-to-own?

We offer home rentals subject to availability within our communities.

How do I receive my bill?

Bills are posted on the resident portal and are available at any time by logging into your resident portal account. The next month’s charges are typically posted around the 25th of each month.

What is lot rent?

Lot rent is the amount of money you pay each month to rent the land that your home is placed on.

What other costs can I expect to pay?

While your home loan payment may be your biggest expense, you will have other regular payments. They may include utilities, property taxes, lot rent, insurance, routine maintenance, and other service fees such as water and sewer. Today’s manufactured homes are built to meet new national energy standards set by the Department of Housing and Urban Development. These standards ensure that your home is well insulated and helps reduce your monthly energy costs.

How do I figure out how much I owe?

Click on the “Pay Rent” button in the top right of the community webpage login to your transaction history. Your balance is at the bottom of your history. Click “Pay Now” to make a payment on your outstanding balance.

What fees are associated with paying online?

If you pay by checking account, you will not receive a fee. If you choose to pay by credit/debit card there will be an additional 3% credit card company fee. You may set up recurring payments with either method.

Can I pay my bills online?

Click here to log in to your transaction history or create a new account. Your balance is at the bottom of your history. Click “Pay Now” to make a payment on your outstanding balance. If you haven’t created a new account before, you will need your account number and your date of birth must be on file with us. Please contact your onsite property manager if you have any questions. Click here to pay your bill.

When is my rent due?

Your rent is due on the 1st of each month.

What if I can’t pay my bill?

We know that communication is the key to success, and this extends to communicating with all of our residents. If you are falling behind on payments, please contact your leasing office for resources for potential rental assistance.

Does lot rent go up every year?

This is hard to predict, however generally speaking yes, lot rent does increase annually.

What is the cost of your lot rent?

Lot Rent varies by community. You can visit our communities page to find the community you are interested in, and contact us regarding the community you are interested in to find out more.

Search our FAQ categories to get a quick look at all the most commonly asked questions!